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Participant
March 10, 2020
Question

Need help to cancel subscription

  • March 10, 2020
  • 2 replies
  • 306 views

how do i unsubscribe from adobe?

i don't use adobe but it is getting monthly fee from my bank account how do i stop this?

This topic has been closed for replies.

2 replies

Just Shoot Me
Legend
March 10, 2020

So I must ask some questions.

1) You have never subscribed to ANY Adobe subscription service/plan? Never Ever?

2) You never used any Adobe program, Ever?

3) You never signed up to use the Adobe Online PDF file converter and or to use Adobe Sign to digitally sign a digital file sent to you by some person or company?

 

If you Never ever did any of the above then you need to contact your bank Dispute whatever charge is coming from Adobe and request a new CC number.

Wilder.Bolaños
Community Expert
Community Expert
March 10, 2020

Hi,

This is rare, you should talk to your bank to stop the payment, and look for Adobe with the why and maybe returns, contact twitter at https://twitter.com/AdobeCare or in the chat  https://helpx.adobe.com/es/contact.html

 

Wilder, 

 

 

WbolanosCo