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Participant
October 22, 2025
Answered

Need refund. Was charged for free trial.

  • October 22, 2025
  • 1 reply
  • 77 views

I subscribed to a free trial 2 days ago but was subsequently charged $16.  I have cancelled the subscription and would like a refund.  

    Correct answer kglad

    contact the apple store, if that's where you made your purchase.

    1 reply

    kglad
    Community Expert
    Community Expert
    October 22, 2025

    check your account, https://account.adobe.com

    what's it show?

    eg, any payment problems,?
    more than one subscription?

    Participant
    October 22, 2025

    It says I'm subscribed to premium.  The money came out through Apple Pay subscriptions.  

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    October 23, 2025

    contact the apple store, if that's where you made your purchase.