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Participating Frequently
September 20, 2024
Question

Неможливо керувати власним кабінетом

Не можна продивитись ніяку інформацію про обліковий запис, ні план, ні керування підпискою.

 

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10 replies

gupta shivangi
Legend
September 20, 2024

Hi there,

We're sorry for the trouble. Could you test the issue after signing out and signing back in to the Creative Cloud desktop application?

Let us know the outcome.

^SG

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Participating Frequently
September 20, 2024

I tried many times, it didn't help

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kglad
Community Expert
Community Expert
September 20, 2024

what's the message say?

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kglad
Community Expert
Community Expert
September 20, 2024

do you need to update your payment information?

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Participating Frequently
September 20, 2024

No

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kglad
Community Expert
Community Expert
September 20, 2024

what's that message say?

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