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Participant
July 26, 2024
Question

New Computer - Adobe Account

  • July 26, 2024
  • 1 reply
  • 113 views

I have a Abode Pro account that I already pay for monthly.  I got a new computer and now Abode will not let me do anything but view...wants me to sign up for a free trial.  Help please.

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1 reply

kglad
Community Expert
Community Expert
September 4, 2024

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html