Zuzana24326987f8i5

Participant

Answered

new credit card

Forum|Forum|3 years ago
May 5, 2022
2 replies
757 views

Hi, I am a little bit confused. My old credit card was just one day ago replaced by new one. Unfortunately my payment for May Adobe plan should be paid yesterday, but it wasnt, because of replacement process. Just now I put new number and all data here about my new card. How can I pay now? Or is it possible to take money once again by Adobe?

Thank you for your help.

Zuzana Minarovicova

Billing

This topic has been closed for replies.

Correct answer Kanikas

Hi there,

Please refer to this link that helps you to retry your payment :

https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

Hope this helps!

Thanks

Kanika

Participating Frequently

OMG, Adobe is so lame.

Where is no such button, where is no a link even in google.

It is such a big problem to update . I don t need link to help, because it si different pages and design you provided in help link and in my console.

Just a small question to update a credit card, to give you money, and Adobe f** up her again.

Legend

Hi there,

Please see this link that will help you with steps how you can retry the payment- https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

Hope this helps!

Thanks

Kanika

Participating Frequently

Thank you , Kanika

it dosnt help, i can google.

I get different page her https://account.adobe.com/plans.

Wher is the button? See attachment

KanikasCorrect answer

Legend

Hi there,

Please refer to this link that helps you to retry your payment :

https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

Hope this helps!

Thanks

Kanika