New device

Forum|Forum|4 years ago
March 20, 2022
2 replies
286 views

Good time. My name is Aditi. I'm from Ukraine. Urgently evacuated from Ukraine to France. My computer stayed at home. Now my friends from all over the world are helping me buy a new device for drawing and working. I have a question, will I be able to download my applications to the new device? My plan is still valid for almost six months. How to do it? I don't have a new device yet, but I want to know how to do it in advance. Thank you for your answer. Any kindness will write to me on my e-mail <email address removed >

My email plan like <email address removed> you can check this

How to

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Dj_Creative_enthusiast

Inspiring

Hi Aditi,

Glad to hear that you are safe and had a successful evacuation.

Your Creative Cloud license lets you install your Adobe app on more than one computer, sign in (activate) on two, but use it on only one computer at a time.

Once you get your new device, please download the Creative Cloud App from the following link : https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

You may as well refer to the following help article for your reference : https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.html

You may as well contact Adobe Support Team by clicking on : https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html

Stay safe.

Thanks & Kind Regards,

Dj.