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Participant
February 11, 2025
Question

New Price Policy Issue

  • February 11, 2025
  • 1 reply
  • 168 views

Hello, I wonder what kind of policy you followed to increase the new prices 5 times more than before. Of course, there will be increases for the continuity of the company and we would like to support this. But your policy really victimizes users in countries like mine, whose economies are in a downturn. As a result, no one earns 5 times more than last year. And this policy seems a bit cruel to me, even though I like your products very much. Best,

1 reply

kglad
Community Expert
Community Expert
February 11, 2025

currency devaluation is the usual cause for countries like turkey and argentina.

Jeffrey_A_Wright
Community Manager
Community Manager
February 11, 2025

Thanks for posting your question, Ceyhunsenkal, and I understand your concern. Please ensure you have submitted your updated proof of eligibility to maintain the discount for your plan through Adobe. You can find information on the process at https://adobe.ly/3CJg8Cw. You can also inquire with your educational institution to see if they offer a plan directly.

 

I am also showing that your current subscription is past due. Beyond renewing your proof of eligibility for the discounted rate, Ceyhunsenkal, please see https://adobe.ly/4hN1Lwp for information on how to resolve a missed payment. ^JW