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Participant
April 26, 2021
Question

New tax on subscription?

  • April 26, 2021
  • 2 replies
  • 404 views

I've been paying $9.99 USD per month for years. A few weeks ago Lightroom went crazy, said I needed to reregister, it couldn't find my license, etc. Eventually I got it working. And now I'm suddenly paying $10.59 per month instead of $9.99 as I have been for years.


What's going on?

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
April 26, 2021

I'm sure you know more than we do about recent tax & currency fluctuations in your region which might explain the 60 cent price hike.  Check your spam folder for any emails from Adobe.  They usually let you know when there's a price increase.  In any case, it's not something fellow product users can help you with because prices & taxes vary by region.  If you have more questions, please contact Adobe support and ask for a billing agent.   See links below.

 

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
April 26, 2021

This is a public forum, you need the link to Adobe support for account issues, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730