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mattheww91982264
Participant
November 20, 2022
Question

Newbie upgrade query

  • November 20, 2022
  • 2 replies
  • 189 views

Hi guys, wondered if you could help. I've just recently upgraded to the whole Adobe suite apps ,do i now need to cancel the PR, ILL, & PS individual plans that I originally had?

Thanks in advance

Matt

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    November 20, 2022

    Log-in to your online account below to see what you're paying for.

    https://account.adobe.com/plans.

     

    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 20, 2022

    make sure you're not going to be charged a cancellation fee. if there's any doubt about that, contact support.


    for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support by using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human
    inform the agent that you want to cancel.

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