No account, still being charged

Forum|Forum|4 months ago
September 6, 2025
1 reply
67 views

I cancelled my subscription but my credit card has still been billed monthly for months. I go into my adobe account and it says I have no plans etc so I can't figure out why I'm Still Being charged or where it's coming from??

Billing

kglad

Community Expert

check

https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html?linkId=100000379229962

Shivangi_Gupta

Community Manager

Hi katrina_9364,

Thanks for reaching out. I could not find any recent transaction requested from Adobe. Did you speak with your bank about this?

Let us know.

^Shivangi

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded