Hola el día de hoy compre suscripción premium y quiero usarla y es como si no haya comprado, luego también dice que hasta que no termine la suscripción no cobrarían sin embargo si me cobraron 1$ dos veces. EMAIL REMOVED FROM PUBLIC FORUM
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step. (if you don't get a reply here from a badged employee within 24 hours, repost.)