No me aparece la opcion de cancelar plan

Forum|Forum|6 years ago
December 14, 2019
2 replies
1771 views

Buen día, no me aparece la opción para cancelar mi plan, mi plan es anual de pago mensual Acrobat Pro DC, y tampoco mi metodo de pago funciona, ocupo una solución, ni puedo cancelar mi susbcripción ni pagar.

Correct answer ls_rbls

Hi,

The right place to go is here:

https://helpx.adobe.com/contact.html

invoke the virtual assistant and you will get an Adobe rep soon after.

F

francisco_6471

Participant

Estoy en la misma situación y no sé cómo emprender una acción legal pues no hay forma de conseguir contacto personal.

AnandSri

Legend

Hi,

I hope you're doing well. We apologize for the delayed response and any inconvenience caused.

Could you please provide more details about the issue so we can assist you better?

If you wish to contact the support team directly, you can do so here: Adobe Support.

For information about cancellations, please refer to these articles:

Thanks,
Anand Sri.

ls_rbls

Correct answer

Community Expert

Hi,

The right place to go is here:

https://helpx.adobe.com/contact.html

invoke the virtual assistant and you will get an Adobe rep soon after.

Technical Generalist

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