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June 15, 2024
解決済み

No me deja realizar el pago de un plan

  • June 15, 2024
  • 返信数 1.
  • 267 ビュー

Hola, quiero comprar un plan de estudiantes, pero me aparece un fallo y no me deja hacerlo, he puesto todos mis datos correctamentes e incluso probé con otras tarjetas, pero ninguna funciona y no es fallo de las tarjetas ya que SÍ he podido hacer otras compras con estas mismas, ayuda por favor 

このトピックへの返信は締め切られました。
解決に役立った回答 kglad

 adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.with

返信数 1

kglad
Community Expert
kgladCommunity Expert解決!
Community Expert
June 15, 2024

 adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.with