Participant

Answered

No new project prompts, no prompts at all opening all adobe applications.

All my applications refuse to create new projects.

It has been this way for two months now.

Last time i let someone on my computer they tried to check if my graphics card driver was updated.

Yes, it is.

But they Also tried to boot in safe mode and got restless for my password was not working.

I really need this resolved.

Can anyone help me?

This topic has been closed for replies.

Correct answer samanthaj37693539

I resolved this case myself by downlaoding an older version of each app.

samanthaj37693539AuthorCorrect answer

Participant

I resolved this case myself by downlaoding an older version of each app.

Community Expert

If resetting preferences doesn't help, use the Adobe CC Cleaner Tool followed by a fresh re-installation of CC Desktop, etc...

Use the Creative Cloud Cleaner Tool to solve installation issues

Nancy O'Shea— Product User & Community Expert

Community Expert

Participant

Reset unfortaulty didn't fix this issue.

I have tried reinstalling it before and had to reinstall the OS.

Same problem showed up after relanching.

Community Expert

In that case, this is not an Adobe software issue. You need a new machine.

Please ensure your new computer exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.
https://helpx.adobe.com/creative-cloud/system-requirements.html

Recommended workstation for Photoshop content creators.

Nancy O'Shea— Product User & Community Expert