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yevgeni_p
Participant
March 2, 2020
Question

No offline working with Photography Plan?

  • March 2, 2020
  • 2 replies
  • 491 views

Dear All,
Every time I want to start Ps or Lr, Adobe CC forces me to login first. Otherwise I'm not able to start any of the apps/programs. Recently I subscribed to the Photography Plan. Before that I had the Student Plan with Adobe CC 2019 and could work offline without any problems. Did Adobe change something in CC 2020? Am I the only one facing those poblems? I tried to install the newest and older versions – still no change.
Please help.

This topic has been closed for replies.

2 replies

Legend
March 8, 2020

You must be logged in to use the apps. But you should be able to go offline. The right to use the software goes with your account so you must login, so it knows your rights. Don’t logout !

Nancy OShea
Community Expert
Community Expert
March 2, 2020

You should still be able to work offline.  See this help article.

https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

Nancy O'Shea— Product User & Community Expert
yevgeni_p
yevgeni_pAuthor
Participant
March 8, 2020

I want to work in Ps and Lr without being logged into the CC app all the time. This doesn't seem to work anymore.
I already reinstalled Ps, Lr and the CC app.

thatsmauri
Community Expert
Community Expert
March 8, 2020

From the Internet connectivity, offline grace period, and reminders help site:
"You can use the apps in offline mode with a valid software license for a limited period. The apps attempt to validate your software license every 30 days.

In offline mode, annual Creative Cloud members get 99 days of grace period; month-to-month members get 30 days of grace period.
"