No Pause or Hold Policy

Question

I am rather dissapointed in Adobe for not putting a system in place for creators effected by the COVID-19 Pandemic.

As a video producer working for myself... I have had NO income since March, and i'm am not elegable for any government plans due to not being self employed long enough, and i still live with my parents.

I'm rather annoyed that there was no systme put in place from Adobe to hold or pause your subscription until people are in a better place to be able to start making payments again.

Nancy OShea · Answer

Adobe has bent over backwards to assist people adversely effected by the pandemic.

https://www.adobe.com/covid-19-response.html

Contact Adobe support directly to find out what your options are. Not long ago, payment deferments were offered on a case-by-case basis to paying subscribers.

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