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LuisianaVega
Participant
May 18, 2026
Question

No puedo cancelar la suscripción dentro de los 7 días gratis

  • May 18, 2026
  • 2 replies
  • 6 views

Estoy tratando de cancelar la suscripción dentro de los 7 días gratuitos de Adobe y la página web para cancelar sólo se muestra cargando. Todas las páginas dentro de la web de adobe funcionan y cargan bien, pero para cancelar la supscripción no. Por favor ayuda, quiero cancelar la suscripción antes de los 7 días.

    2 replies

    kglad
    Community Expert
    Community Expert
    May 19, 2026

    or use a mobile phone’s update (non-opera) browser with wifi disabled

    Jeff_A_Wright
    Community Manager
    Community Manager
    May 18, 2026

    Thanks for posting to this public discussion forum, Luisiana.


    I am sorry you are using a device incapable of rendering the plans loading page. I know this is frustrating when you are trying to end your subscription commitment.


    Please click on https://adobe.ly/4ulVz4E to speak with a member of our team who can help you cancel your subscription.


    I don't see any records of any previous attempts to reach us, so please use a different device if you are unable to contact anyone or are redirected to this public discussion forum. If an organization manages the network or devices you are using, then you may need their help to reach us. The same thing that blocked you from completing the steps in https://adobe.ly/4959m75 could also redirect you here.


    Please update this discussion thread if you have any additional questions. ^JW