Thanks for posting, @easygoing_self9203.
I am sorry to hear you are having trouble canceling your subscription.
I checked your account and can see that you have an active Adobe Firefly Pro Plus subscription that was started about four days ago. Based on the timing, you should still be within the refund period if you cancel now. Adobe's cancellation and refund terms are available here:
https://www.adobe.com/legal/subscription-terms.html
If the cancellation page is not loading correctly, please try the steps in this guide: https://helpx.adobe.com/manage-account/using/cancel-subscription.html
You may also want to try: • Using a different browser • Using a private/incognito window • Disabling any VPN or ad-blocking extensions • Trying from a different device or network.
Once the cancellation is completed, any eligible refund is processed automatically. Refunds can take up to 14 days to be returned to your original payment method, depending on your payment provider.
Please update this public discussion if you have any additional questions, @easygoing_self9203.