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sumugz
Participant
March 15, 2021
Answered

Non-profit plan

  • March 15, 2021
  • 3 replies
  • 650 views

I'm going crazy searching on this website. None of the "contact" links work, they just spiral into the same page. 

I want to know how the non-profit private company plan works in Portugal, exactly how much I would pay. The info on the website is completely general and doesn't say anything about prices.

 

It's ridiculous how there are no contact options on the website whatsoever, the chat doesn't work, there's no email and no phone number. Terrible support for a product that is so expensive.

This topic has been closed for replies.
Correct answer Peru Bob



Go directly to chat here:

https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

3 replies

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
March 15, 2021



Go directly to chat here:

https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
March 15, 2021

I can see the chat icon fine on my computer, maybe you can try changing your network or machine. The price is listed on the following website to give you an idea

https://www.techsoup.org/adobe

You can try calling the sales representatives using the contact given on the following link

https://www.adobe.com/about-adobe/contact.html

-Manan

-Manan
    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    March 15, 2021

    Some information about this is mentioned in the following link

    https://helpx.adobe.com/enterprise/using/non-profit.html

    To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
    https://helpx.adobe.com/contact.html
    Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
    Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y
    -Manan

    -Manan
      S
      sumugzAuthor
      Participant
      March 15, 2021

      I already checked those links and the first one doesn't say the price.

      When I click the "contact us - start now" link it just takes me back to this place https://helpx.adobe.com/contact.html

       

      It seems like Adobe doesn't want us to buy. I used the chat about a month agoand it worked fine. I already tried using diffferent browsers with no luck, so I don't think it's a matter of blockers since I disabled all the anti virus and adblockers I had

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