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December 3, 2025
Question

Not able to cancel my free trial subscription of AI Assistant for Acrobat

  • December 3, 2025
  • 2 replies
  • 334 views

I got 7 days free trail for adobe  AI Assistant but not able to cancel it. When try to cancel the trial it shows 'Unable to load data' for past 2 days. 

 

Please help to fix this... TIA..

2 replies

kglad
Community Expert
Community Expert
December 3, 2025

... and when trying a different browser, try using a mobile phone's updated non-opera browser with wifi disabled.

Kanikas
Legend
December 3, 2025

Hi deiva_sigamani5612,

 

I would suggest you to kindly follow the steps shared in this link for help: https://adobe.ly/4oyzBI2;

Hope this helps. 


^KS

December 4, 2025

Hi, 

It shows this page isn't available.