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A
amali_2196
Participant
October 28, 2025
Question

Not able to cancel my subscription

  • October 28, 2025
  • 1 reply
  • 59 views

Not able to cancel my subscription and Adone is deducting a high monthly payment. Can someone help!

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 28, 2025

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    October 28, 2025

    Amail, thanks for posting to our community. To add to Kglad's helpful response, please make sure to post on the account you used to subscribe to our services. I don't see any active subscriptions or recent transactions can be used to post discussion forum. Please see https://adobe.ly/4oar3HD for information on how to locate the account with your active commitment and your recent charge. ^JW

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