Not able to carry out recurring payments due to RBI rules

Question

Hi, In India, RBI (Reserve Bank of India) has issued rules where companies have to comply with a set of guidelines in order to enable recurring monthly subscription payments. Recently, my payment did not go through because Adobe has not signed this agreement with RBI. Not sure why this has not been signed. I see Microsoft and other companies have already signed. As a result, I am getting mails from Adobe that my subscription will be canceled if I don't sort this out. Is there a way where this payment can be made manually by clicking on a link like "Pay now"?

John T Smith · Answer

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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