Skip to main content
Participant
June 5, 2021
Question

Not able to sign in to sync with Photoshop, Lightroom, ..etc.

  • June 5, 2021
  • 1 reply
  • 273 views

Hello,

 

I tried my best to sign in with my registered email to (Adobe Creative Cloud) but they asking me to enter the verification code frequently, but the issue is I'm not receiving any email from adobe, it might be related to my college email regulation or security reasons.

 

According to that, I downloaded (Adobe Account Access) to facilitate the access and getting the verification code easily, but unfortunately, still, I am facing the same issue even when I am trying to enter the verification code which is generated from the app.

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
June 8, 2021

 

 

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human