Not eligble for free trial with new account

Forum|Forum|1 year ago
June 28, 2024
1 reply
3561 views

I created a new account for my new account. Created a flyer and tried to download. It said "Upgrade to Download" so I did. I selected "Start my 14-day free trial". It said "Not eligible for free trial". ???

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Correct answer kglad

the free trial is 7 days and can only be used once. ie, if you've used a free trial previously, even with a different email address, you're not eligible.

kglad

Correct answer

Community Expert

the free trial is 7 days and can only be used once. ie, if you've used a free trial previously, even with a different email address, you're not eligible.

gupta shivangi

Legend

Hi there,

We appreciate you contacting us. Creative Cloud free trial lasts for 7 days. You can opt for the option to download and start free trial using this article. https://adobe.ly/4bHwA1H

Let us know if you have any questions.

Regards,

Shivangi

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