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pravesh98A2
Participant
November 3, 2021
Question

Not upgrade

  • November 3, 2021
  • 2 replies
  • 113 views

I purchase Adobe one month premium package on my mobile but premium package not activated on my mobile my money deducted from my account plz help me

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    2 replies

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    November 3, 2021

    SOME programs work on a mobile https://helpx.adobe.com/creative-cloud/system-requirements.html

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    November 3, 2021

    Please go to Adobe Customer Service (make sure to sign into your Adobe account first) and allow popups:
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

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