Notification of $450 transaction

Forum|Forum|9 months ago
May 2, 2025
3 replies
315 views

At 11:55 a.m. MST, I received an email from message@adobe.com regarding a $450 transaction I'd ostensibly made via Paypal. Since all email authentication indicators passed, I logged into my Adobe account and indeed found that there was a message in my notifications list identical to the one in my email. I made no such transaction, nor did any such transaction appear in either of my Paypal accounts. The email truly does appear to be from Adobe, since it's in my notifications list also, but it's clearly a scam; I'm hoping you'll investigate.

Billing

A

abletec-azAuthor

Participant

JW, thanks. I guess what I was trying to say--& be discrete about it--is that I do email authentication certification, &, from what I could see: a) the post was definitively meant to phish, take funds, or both; & b) All indications are that it did, in fact, originate from a compromised Adobe server. I feel quite certain about that. It sounds like others are experiencing this as well. Thus, it seemed to me the proper thing to do was to try to report to the source.

Because, as you correctly state, I don't subscribe to any service plans w/Adobe, I was only able to contact the virtual assistant, & that was of no help whatsoever. I hated to post my suspicions to a public forum, but I really had nowhere else to go. It surely was not the way I wanted to handle this, & I feel horrible for having to do so in this way.

kglad

Community Expert

copy and paste here that message from https://account.adobe.com

A

abletec-azAuthor

Participant

paypal order invited you to Thank You for your purchase. If you did not make this Transaction Contact PayPal Billing Team at +1 (828) 634-9233

"Hello I hope you are well. Dear, PayPal Subscriber Please find attached the invoice for your recent transaction with us. Amount $450.00 If you have any questions or need assistance regarding this invoice, feel free to contact us at +1 (828) 634-9233"

Just to be clear, this is in fact in my account notification list, not from the email I also received. When I received the email, I logged into my Adobe account, just to see if any information about this was there. I fully expected not to see it, & was pretty surprised when it showed up. It's rather what cemented my suspicions that the email originated from an Adobe server.

kglad

Community Expert

copy and paste a screenshot from https://account.adobe.com (with personal data redacted) into a reply here

Jeffrey_A_Wright

Community Manager

Abletec-az, I am sorry, but I don't see any active subscriptions or recent purchases under the account you used to post to this public discussion forum. If you are receiving phishing e-mails, especially for a service you did not subscribe to, then please use the report within your e-mail client.

^JW

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