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ephostguru
Participant
August 19, 2022
Question

Offer ended and I want continue to use previous deal

  • August 19, 2022
  • 1 reply
  • 93 views

I have been on a deal with Adone which seemed to have expired in May. Previously you would be able to reach out to help support and they would fix it but now I am having trouble talking to a human. Can anyone help? Otherwise, I will be forced to cancel my membership.

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1 reply

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
August 21, 2022

Hi @ephostguru,

If you have an enterprise/teams subscription then you can contact support via Admin Console

Navigate to Adobe Admin Console > Support

For Personal account, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.

You can also contact Adobe via phone, refer the following link

https://helpx.adobe.com/contact/phone.html

You can reach via Twitter as well @AdobeCare
-Manan

 

-Manan
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