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A
Adkwalker
Participant
June 25, 2020
Question

Old account

  • June 25, 2020
  • 2 replies
  • 205 views

I tried to log in using an old account credentials. They sent me a code to both my phone and email. I received neither. I'm concerned because I have free Adobe products attached to that account. I'm afraid that I will lose all three if I can't get into my old account. Anybody have an idea of what to do?

 

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    June 25, 2020

    This is a user-to-user forum for a dead product called GoLive which is no longer supported.  Adobe employees never visit this space.

     

    I'm moving your question to Account, Payment & Plans forum.

     

    You say you have a FREE Membership to Creative Cloud? Please log-in to your account below using a browser that accepts cookies and does not have script blockers.
    https://account.adobe.com/plans

    Post back if you still need help.

     

    Nancy O'Shea— Product User & Community Expert
      A
      AdkwalkerAuthor
      Participant
      June 25, 2020

      I meant to say 3 products. I'm hoping that an adobe employee sees this

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