One device 2 plans :(

Forum|Forum|3 years ago
January 30, 2023
1 reply
707 views

I have two plans on one computer. One plan has expired, but my other plan hasn't expired yet. Can I remove an expired plan without paying? It's very sad to have to pay for 2 plans while having trouble paying for this program financially (using one).

How to

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Rene Andritsch

Community Expert

Do you mean you have two paid Creative Cloud Accounts? If you log into your active plan you should be able to use the app again. You might have to install it again, though.

B

bubleahsenAuthor

Participant

no i have two paid illustrator plans

[image: image.png]

Rene Andritsch

Community Expert

There was no image attached to your post. If one plan is expired I’m not sure you have to pay for it. Please refer to the cancellation policy for Creative Cloud (https://helpx.adobe.com/manage-account/using/cancel-subscription.html) or try to contact the sales team.

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