One of the password requirements needs to have something adjusted in the code

Forum|Forum|3 years ago
May 23, 2023
3 replies
199 views

My google account doesn't list my full name. Last name ends is only one letter, for privacy purposes. As a result, on password creation, the password cannot have that letter anywhere in it. Feel like this is an edge case that could be fixed quickly.

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Nancy OShea

Community Expert

These days, if you can remember your ID & password, it's not secure enough. 😉

Simple solution. Don't use your Google account. Use a unique Adobe ID (email) and password that contains a sufficient number of characters (17 is good), both upper & lowercase + symbols.

Write down IDs & passwords and store in a secure place that only you have access to (locked drawer or file cabinet).

Nancy O'Shea— Product User & Community Expert

John T Smith

Community Expert

I don't understand... why are you talking about a Google problem in an Adobe forum?

kglad

Community Expert

can you explain more carefully?

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

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