Thank you for posting, @Xenia Loga.
I am sorry for the difficulties you have encountered accessing our services.
I see that you reached us successfully. Please use the steps listed at https://helpx.adobe.com/contact.html?rghtup=autoOpen if you have any additional questions about your active support case ADB-45203669-X3Z3.
Please contact Apple to resolve any billing issues that are preventing you from subscribing to our services.
If you have any additional questions, @Xenia Loga, then please don’t hesitate to update this public discussion thread.