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BenGPhotography
Known Participant
August 29, 2026
質問

originally purchased lightroom 3 while in school, updated on old computer, then switched computer, but don't have info needed to register and install on new computer

originally installed windows, then purchased a Mac back in 2013(thereabouts) bought a new Mac but having issues installing programs because I can’t find serial numbers from original program.

    返信数 14

    BenGPhotography作成者
    Known Participant
    August 30, 2026

    thanks! that worked… but now after installing lghtrm 4, it just crashes every time I try to open… I’m drawing a blank…. :/

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      August 31, 2026

      like i said, you can recover serial numbers from current installs, but that’s still too old to use.

       

      but, if you want to keep trying, what windows os do you have?

        BenGPhotography作成者
        Known Participant
        August 31, 2026

        When I bought the new Mac, I also bought a windows program for it… but it too needs wants to be updated ($$$) but I’m still on the fence.

        I got lightroom to install, but it’s crashing at start I assume because it’s not completely updated and/or adobe is trying to get it to fail.

        John T Smith
        Community Expert
        John T SmithCommunity Expert
        Community Expert
        August 30, 2026

        Actually, I don’t think a program from 2013 will work on a new Mac due to the many changes in the operating system… you’ll find out when you try to install that old program

          BenGPhotography作成者
          Known Participant
          August 30, 2026

          so far, I’m not having any luck.. it keeps crashing every time I try to open the program. :/

          kglad
          Community Expert
          kgladCommunity Expert
          Community Expert
          August 29, 2026

          you can recover the serial number from a current install, but that’s probably still too old to use.

          BenGPhotography作成者
          Known Participant
          August 30, 2026

          I have the extended 4 but need the serial # of lghtrm 3 to activate.

          John T Smith
          Community Expert
          John T SmithCommunity Expert
          Community Expert
          August 30, 2026

          Log in to your Adobe account and click this link https://account.adobe.com/products

          If your serial number is not listed there nobody at all can help you… Adobe doesn’t support that old program, and other users in a public forum can’t see your account

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