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Participant
May 15, 2025
Question

Ошибка программы

  • May 15, 2025
  • 1 reply
  • 84 views

Здравствуйте, подписка оплачена с 09.05.25 по 09.05.26. Деньги списаны .Но ничего не работает . Почему ?! Исправьте ошибку пожалуйста 

1 reply

kglad
Community Expert
Community Expert
May 15, 2025

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

IF your account shows an active subscription and the above fails to help:

 

 

proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

below are solutions some users reported:

 

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

 

if that fails, change the install location