Pagamendo dando erro

Forum|Forum|5 months ago
August 31, 2025
1 reply
74 views

Me ajudem a solucionar erros com pagamento? Pago PS e LG por R$71 no Brasil. Porém, nenhum cartão esta sendo aceito.

Já tentei vários bancos que uso e nada de aceitar, até PayPal. Estou com trabalhos atrasados e a adobe nao atende ligações ou mensagens. Socorro 😭😭😭😭😭 Na imagem fala que é aceito, mas no final não aceita meus cartões.

[Mod: Move to the Account, Payment & Plan forum]

kglad

Community Expert

check to make sure your bank is not blocking the transaction.

Kanikas

Community Manager

Hi iasminduarte,

We hear you. I see that you have 2 active subscriptions under the ID that you are using with the community. Adobe Firefly and Photography plan are active under this ID. Are you trying to purchase another subscription? Both the subscriptions are purchased via same Credit card expiring in 2031. Did you try using the same card? Are you getting an error with that as well? Do you mind sharing the complete error message so that we can help you?

Thanks.
^KS

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