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Question

Pago

Forum|Forum|5 years ago
April 5, 2021
3 replies
208 views

Hola! Pague mi suscripción de Lightroom y Photoshop el día 22 de marzo, y el 2 de abril me pide de nuevo el pago. Por qué?

Problem or error

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Legend

Hi there,

Do let us know if you were able to resolve your issue or not.

Thanks

Kanika Sehgal

Community Expert

Community Expert

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

Community Expert

Community Expert

Moved to Account, Payment, & Plan forum, from the Photoshop forum.