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Question

Hace una semana compré una subscripción mensual y se hizo un cargo. Ami tarjeta, sin embargo no puedo tener acceso a mi compra ¿Hay algún correo o teléfono al que pueda contactarme?

Manan Joshi · Answer

Hi @yaza79856994,Try the steps mentioned in the following linkhttps://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.htmlIf it doesn't work, then you need to contact support.Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.https://helpx.adobe.com/contact.html?rghtup=autoOpenType AGENT to avoid bots and talk to a human.Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammershttps://tinyurl.com/y7cfrr7y-Manan

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