Answered
Pago
Buenas tardes, tengo una cuenta pagada pero no recuerdo el usuario ni la contraseña para entrar, solo tengo el dato bancario. que puedo hacer?
kgladCorrect answer
Community Expert
August 7, 2024
contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):
chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter/x:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
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