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R
Rosa237536981wse
Participant
March 22, 2024
Question

Pago un abbonamento non mio

  • March 22, 2024
  • 1 reply
  • 220 views

Pago un abbonamento non mio. Come fare per scoprire a chi è intestato?

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 25, 2024

use twitter/x ti contact adobe support, or if you suspect fraudulent use of your credit card, contact the card issuer.

 

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
March 25, 2024

Thanks for your question, Rosa. I am showing there is an active subscription under the account you used to post to this public discussion forum. If you want to cancel the plan, then see https://adobe.ly/4cpCshz.

 

For future viewers of this discussion, please see https://adobe.ly/4arHTe6 if you have confirmed you do not have an active membership or subscription from Adobe. ^JW

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