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Bspbsp
Participant
June 7, 2026
Answered

Paguei mensal e não assume o plano já pago!!!!!!

Paguei para ter acesso ao plano mensal, mas não assume esse plano já cobrado.

ShivangiGupta
ShivangiGuptaCorrect answer
Community Manager
June 8, 2026

Hi ​@Bspbsp,

We appreciate you reaching out. I looked into your account info, however, I could not find any active subscription associated with it. Please make sure you are posting in the community using the correct email address.

We are here to help.

 

^Shivangi

^Shivangi

2 replies

ShivangiGupta
Community Manager
ShivangiGuptaCommunity ManagerCorrect answer
Community Manager
June 8, 2026

Hi ​@Bspbsp,

We appreciate you reaching out. I looked into your account info, however, I could not find any active subscription associated with it. Please make sure you are posting in the community using the correct email address.

We are here to help.

 

^Shivangi

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^Shivangi
kglad
Community Expert
Community Expert
June 7, 2026

what’s your account show, https://account.adobe.com 

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