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Participant
November 30, 2024
Question

PAGUEI UMA ASSINATURA ANUAL DO Adobe NÃO APARECE OS RECURSOS PREMIUM DE UTILIZAÇÃO

  • November 30, 2024
  • 2 replies
  • 139 views

Eu quero saber porque a assinatura do Adobe não está aparecendo com a função Premium, se eu paguei a assinatura anual?

    This topic has been closed for replies.

    2 replies

    kglad
    Community Expert
    Community Expert
    November 30, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    Kanikas
    Legend
    December 2, 2024

    Hi Damiana,

    I see that you don't have any active subscription under the same ID as with community.

    Did you purchase subscription from a different ID? Did you get a confirmation email?

     


    Thanks

    kglad
    Community Expert
    Community Expert
    November 30, 2024

    you subscribed to what plan?

     

    what app do you open and fail to see what's expected?