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Participant
January 3, 2025
Question

Paid membership?

  • January 3, 2025
  • 2 replies
  • 153 views

My credit card is charged with a membership fee from adobe but I do not see a paid membership in my account settings? How do I see what the fee payment is for?

2 replies

kglad
Community Expert
Community Expert
January 3, 2025

start here, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

 

if you still don't recognize the charges, contact your credit card issuer and report fraud.

gupta shivangi
Legend
January 3, 2025

Hi @toine_7972,

Thanks for reaching out. I checked your account details. There is no active subscription or transaction made from Adobe's end. Did you get in touch with your bank about the unknown charges?

Let us know if you have any questions for us.


^SG

Participant
January 4, 2025

are you able to check invoicenumbers as well? The reference is BL2975335065