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Theo Peeters
Theo Peeters
Participant
January 26, 2020
Question

Paid plan reverting to trial [Branched from unrelated thread]

  • January 26, 2020
  • 2 replies
  • 189 views

My Mac laptop is from the year 2017 and I installed the latest software!
That is’nt the problem! I can not open Photoshop and Lightroom any more!
I have a subscription since 2013 and I pay ev’ry month €9,99 for it, but
since wensday I had to buy a new version! How can I repair the earlier
subscription? Mij account says that I have bougt the applications!

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
January 27, 2020

I have branched and moved this post to a new discussion for you entitled "Paid plan reverting to trial."  Please refer to the relevant help article below.

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Nancy O'Shea— Product User & Community Expert
    Just Shoot Me
    Just Shoot Me
    Legend
    January 26, 2020

    Sorry but since you are not the original person that started this discussion I suggest you start your own as it seems your problem is not the same as the original poster.

    Thanks.

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