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M
mac-cat27325097ec7s
Participant
February 4, 2023
Question

paiement probleme

  • February 4, 2023
  • 2 replies
  • 356 views

bonjour, en gros je me souviens avoir payé que un abonnement mensuel donc ca a commencé le 5 decembre je paye 23.99€ et le 3 fevrier on ma prelevé 119€ est ce que vous avez une explication a m'apporté svp

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2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
February 4, 2023

I've moved this from the Premiere Pro forum.

 

(Edited)

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 4, 2023

@Peru Bob 

 

(you don't need to say where you moved it to.  that's apparent.  where you moved it from is not apparent.)

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 4, 2023

(edited)


(third time's a charm..)

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
February 4, 2023

We can''t access your account here on the forums. Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare

You want more than one backup copy of your files.

Please see Schofield's Second Law:
https://www.zdnet.com/article/follow-schofields-three-laws-of-computing-and-avoid-disasters/

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