Para iades

Forum|Forum|2 days ago
June 8, 2026
2 replies
20 views

Hesabımdan iki kere para çekildi . İki kere iptal etmemem rağmen herhangi bir ücret iadesi yapılmadı . 14 gün içinde iptal ettiğim için ücret iadesi yapılacağını söylediler . Hakkım olan ücret iadesi ne zman banka hesabıma gönderilecek ?

Jeff_A_Wright

Community Manager

Thank you for posting to this public discussion forum, @Eylem+gök.

I can confirm that you successfully canceled your multiple subscriptions for Acrobat and the AI Assistant. Please be aware that a personal account does not benefit from duplicate subscriptions. If you are trying to license Acrobat for multiple people, please update this discussion so that a more cost-effective and functional solution can be presented, @Eylem+gök.

Since you have so many subscriptions, over a short period of time on different dates, I would encourage you to contact us directly, @Eylem+gök. I don’t see any records of any attempts to reach us, so please use a different device to contact us at https://helpx.adobe.com/contact.html?rghtup=autoOpen. A member of our team can review your account in a secure setting and verify the status of any refunds.

If an organization manages the device or network, then you will need their help to reach us.

Please update this discussion thread if you would like to learn more about volume license arrangements for Acrobat or have any additional questions, @Eylem+gök.

Eylem+gökAuthor

Participant

Who can I contact? There's no one who can help, I'm talking to a robot. REFUND MY PAYMENT, I'M A STUDENT.

Jeff_A_Wright

Community Manager

I appreciate the update, @Eylem+gök , and I am sure this is frustrating. If you are a student and the network or devices you are using are managed by your school, then you may need their help to reach us at https://helpx.adobe.com/contact.html?rghtup=autoOpen.

I still see no records of any attempts to reach us. If you can’t contact anyone at https://helpx.adobe.com/contact.html?rghtup=autoOpen, then show this public discussion thread to someone locally who can help you.