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ravza31019451tnfa
Participant
July 11, 2023
Answered

para iadesi

  • July 11, 2023
  • 4 replies
  • 431 views

Aylık ödemeli planımı iptal etmeme rağmen tekrar fatura geldi ayrıca bi ayda iki kez. Para iadesi istiyorum

Correct answer kglad

contact adobe support. there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

4 replies

gupta shivangi
gupta shivangi
Legend
July 12, 2023

Thanks for your patience.

We checked your account detail and found that subscription has not been cancelled yet. Please contact the support team as suggested by the expert above.

 

    gupta shivangi
    gupta shivangi
    Legend
    July 12, 2023

    Hi there,

    We appreciate you writing in.

    We'll check your account details and get back to you. Please stand by!

     

    Regards,

    Shivangi

     

    P.S. Do not share any personal or confidential info here. This is a public forum.

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      July 11, 2023

      Please contact Customer Care: https://helpx.adobe.com/contact.html

      Only they have access to customer data

        kglad
        Community Expert
        kgladCommunity ExpertCorrect answer
        Community Expert
        July 11, 2023

        contact adobe support. there are 2 ways to contact adobe; chat and twitter:

        chat:
        use a browser that allows popups and cookies
        and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
        in the chat field (lower right), type AGENT
        be patient, it can take quite a while to reach a human.

        twitter:
        tweet @AdobeCare

        p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

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