passer d'une formule creative cloud indépendant à créative cloud enseignant
bonjour,
je suis enseignant et je voudrais modifier ma formule. comment dois je procéder ? suis obligé de supprimer puis créer un autre compte ?
merci
bonjour,
je suis enseignant et je voudrais modifier ma formule. comment dois je procéder ? suis obligé de supprimer puis créer un autre compte ?
merci
yes, but to avoid an early cancellation penalty if you have an annual plan, you should ask for adobe support assistance. there are 2 ways to contact adobe; chat and twitter:
chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true
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