Paying for the subscription with a different card registered in a different country

Forum|Forum|4 years ago
July 20, 2021
1 reply
442 views

Hello!

I have paid for my first year of Adobe Creative Cloud with a card registered in the USA. However, for my second year, I no longer have that card available and I want to use a card registered in a different country. On the regular "manage" page it won't let me do this. How do I change the card to a card with a different country?

Thanks.

This topic has been closed for replies.

T

Test Screen Name

Legend

I don't think this is possible, but you will need to contact Adobe to check. WARNING: Adobe will NOT contact you. Anyone who does contact you and offer to help will be trying to steal your card details!

Zuzanna5C1FAuthor

Participant

Hello!

Would you know how I may contact Adobe? I can only find the FAQs.

Thanks!

John T Smith

Community Expert

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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