Payment

Question

Hello everyoneMy payment was not successfull, becouse I don't have enough money on my bank account. How many days do I have left to update payment info and pay without consequences or extra fees? I don't know how this works, so i don't even know if I can be charged extra fees...

ls_rbls · Answer

Hello ​@molgret,Please contact Adobe Support directly:https://helpx.adobe.com/contact.htmlhttps://www.adobe.com/about-adobe/contact.htmlor follow the guidance in the links below for self-assistance:https://helpx.adobe.com/account/individual/billing-and-payments/payment-and-billing-issues/retry-failed-or-missed-payment.htmlhttps://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.htmlhttps://community.adobe.com/questions-6/unable-to-cancel-the-subscription-without-updating-payment-method-436030

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded