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T
Tunas5FD8
Participant
November 10, 2020
Question

Payment

  • November 10, 2020
  • 1 reply
  • 276 views
Hai, Adobe. 
Saya berencana untuk membeli lisensi Adobe Spark. Namun, itu tidak dapat digunakan dan saya tidak tahu apa yang salah. Transaksi transfer berhasil. 
 
Sekarang, saya ingin membatalkan pembelian lisensinya. 
Bisakah saya meminta pengembalian dana?
tolong bantu aku!
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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 10, 2020

check https://helpx.adobe.com/manage-account/using/cancel-subscription.html
p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

if the above link doesn't help you cancel, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human


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