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Elżbieta5E9E
Participant
January 23, 2021
Question

payment

  • January 23, 2021
  • 1 reply
  • 186 views
Hello,
 
Unfortunately, I checked that my card did not get charged for the subscription - please enter my account number so I can pay the backlog by bank transfer because my bank has a problem with the support of my debit card given in adobe for fees.
 
please urgent feedback because I would like to continue learning and pay invoices and on invoices issued by the APstwa there is no bank account informatio.
 
Elżbieta Kawula
    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    January 23, 2021

    This is a public forum, you need the link to Adobe support, not other users
    Be sure to remain signed in with your Adobe ID before accessing the link below
    -you must also allow 'cookies' in your web browser for this to work
    https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    .
    Also: beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

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